Offering Best in Class customer service. Our relationships with clients, members, and the community are the foundation of our business, and we treat every interaction, program, and ride with compassion, respect, and a human touch.
H&W Transportation monitors the ride as it is taking place via several safety measures, including GPS tracking and random curbside checks by field monitors. Good quality means ensuring the ride happens as intended. Vigilant monitoring is key to that effort.
H&W Transportation helps healthcare advocates protect the transportation rights of members, so they stay healthy. Investing in preventive care education to better member outcomes is all apart of the effert.
Drivers pick members up at their homes, take them to their appointments and bring them home in a timely manner. If that ride doesn't happen to the member's satisfaction, we care, and will assign a staff member to help. Often drivers go able and beyond the call of duty.
As a non-emergency transportation provider, H&W Transportation successfully operates in diverse environments constantly working on improving quality assurance, providing service with dignity and respect. We work with state agencies, managed care organizations, transportation providers, and healthcare organizations.
H&W Transportation
301 N Main Street, Suite 1202
Winston Salem, NC 27101
Phone: 336-546-7660
Fax: 336-232-1630
Email: rjones@hwtransporation.org
Copyright © 2022 H&W Transportation - All Rights Reserved.
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